Carson Tahoe redesigns Starbucks lobby experience
The ubiquitous Starbucks can be found almost anywhere and one of the most popular locations is within the lobby of Carson Tahoe Hospital where staff and visitors — and even ambulatory patients — can treat themselves to the famous coffee drinks.
CTH’s Kitty McKay proudly states, “Our Starbucks is rated #1 in Nevada for Customer Connection.” Starbucks rates their cafes around the country using crowd-sourced ratings referred to as Customer Connection to evaluate their customer service.
The pleasant sunny area features comfortable furniture for those wanting to get away from the hospital feel or waiting for a patient and features a view of the hills surrounding the hospital.
In attendance at the Carson City Chamber ribbon cutting on December 6 was Mayor Lori Bagwell, Kitty McKay, Angela Ritchey from Starbucks Corporate out of Sparks, and a number of the dedicated CTH staff and patients who are happy to have this convenient service in their lobby.
— Ronni Hannaman is the Executive Director of the Carson City Chamber of Commerce.