customer service

A 74-year-old Carson City man was arrested Monday for suspicion of grand larceny, a Carson City sheriff’s deputy said.

The Stewart Indian School Father's Day Powwow often stands out to attendees by the setting alone. “It’s a beautiful campus with multicolored stone buildings as well as the the grassy field,” said Sherry Rupert, executive director of the Nevada Indian Commission. “That’s a big attraction because most powwows are held in dirt or in parking lots.”

Since opening its doors to students about four months ago, the Sierra Academy of Style (SAS) has started three class cycles and began accepting clients from the community, co-owner Anthony Gayner said.

FEMA announced Thursday that it will establish a telephone and online Recovery Service Center in Carson City to offer additional support to the survivors of Hurricane Harvey and other ongoing disaster operations.

The Sears Hometown Store of Carson City has been named a 2017 “Sears Hometown Premier Store” for consistently offering the highest level of customer service, as well as outstanding store performance and quality standards.

Reno-Tahoe International Airport will see its first passenger lounge on the concourse to offer food, beverage and wifi amenities later this year, airport officials said Monday.

A 39-year-old woman was arrested on multiple charges including drug trafficking, conspiracy, furnishing drugs to a prisoner and burglary, a Carson City sheriff’s deputy said.

A 28-year-old Carson City woman was arrested Sunday for felony suspicion of obtaining money under false pretenses after allegedly selecting merchandise from a store and getting money for the items from customer service, a Carson City sheriff’s deputy said.

With the recent news surrounding Sears Holdings Corporation, the Sears Hometown Store in Carson City wants to assure local residents they are going strong and will continue providing the community access to the brands they love and need.

Acting District Director Ben Raju of the U.S. Small Business Administration’s Nevada District Office reminded Nevada businesses and residents on Friday of the April 24, 2017, deadline to apply for an SBA federal disaster loan for property damage caused by the severe winter storms, flooding and mudslides in northern Nevada that occurred Jan. 5-14, 2017.

Kadee Mason, an American Family Insurance agent in Carson City and Reno has been recognized for providing an outstanding customer experience under the American Star Excellence in Customer Experience Certification Program.

NV Energy has learned that a person or persons are falsely identifying themselves as employees of the company in phone calls and are making deceptive threats about the customer's electric service. The telephone number used also falsely represents itself as NV Energy.

CARSON CITY — Many small farms and businesses lack sales and marketing experience, and implementing these skills can seem overwhelming.

Another potent winter storm blast will slam into Carson City, western Nevada and Sierra beginning Saturday night that could bring up to 14 inches of snow in the valleys and several feet in the mountains, according to the National Weather Service.

The opportunity for professional growth is something every employer should consider for their managers or soon-to-be managers to keep employees engaged about their job and the company.

Attending seminars taught by professionals is the best method to keep abreast of current trends in the business world, although many of the sessions planned for the Chamber’s Professional Development Series beginning Jan. 17 can translate to government management jobs as well.

A 31-year-old Carson City woman was arrested Saturday 1:38 p.m. in the 3300 block of Market Street for two felony warrants alleging burglary and fraud as well as drug charges, a Carson City sheriff's deputy said.

NV Energy residential electric customers throughout northern Nevada can reduce their heating and cooling costs by up to $100 a year and help lower peak energy demand with the PowerShift Smart Thermostat.

This free service, valued at $300, saves energy and maintains customer comfort preferences by continuously adapting the operation of the customer’s heating and cooling (HVAC) equipment based upon how the home heats up and cools down.

A 40-year-old Sparks man was arrested Saturday on suspicion of felony drug trafficking after a K9 alerted to a vehicle that had a large quantity of methamphetamine inside, a Carson City sheriff’s deputy said.

A 26-year-old Carson City man was arrested early Tuesday on suspicion of domestic battery after he allegedly head-butted his girlfriend causing a swollen lip and bruising, a Carson City sheriff’s deputy said.

A 28-year-old Carson City man was arrested early Tuesday morning on suspicion of DUI after a deputy observed the man passed out in a sedan that was running while stopped in the travel lane at a stop sign.

Seven out-of-state men were arrested Saturday on felony fraud and other charges after officers uncovered a scam where the suspects allegedly went door-to-door asking for money donations they said would be used to assemble care packages sent to U.S. soldiers overseas, a Carson City sheriff’s deputy said.

Like the building she and her husband own together, Robin Shriver's new business at 210 South Carson Street downtown is a collection of diverse tastes.

Lyon County Manager Jeff Page announced Thursday that he will be presenting a contract for services with Farr West Engineering to take over the administration and management of the Community Development Department to the Board of Commissioners when it meets June 16.

The excitement is intense and contagious at Carson High School as students strive to make sure they get a copy of this year’s award-winning Carneta yearbook, volume number 94.

A mere seven days of school are all that remain and students are focused on the conclusion of the 2015-2016 school year at Carson High. Everyone is wearing a smile even though more final exams are still to come.

As a business leader and involved citizen in the Carson City area, Allstate Exclusive Agency Owner David Smith has been designated an Allstate Premier Agency for 2016.

The Allstate Premier Agency designation is bestowed upon 32 percent of Allstate’s nearly 10,000 agency owners across the country. This designation is presented to Allstate agency owner David Smith for his outstanding business performance and commitment to putting customers at the center of his agency’s work.

Hope Sullivan has left her Planning Manager position in Douglas County and stepped into the Planning Manager position for the Carson City Planning Division. Sullivan served as the Planning Manager in Douglas County for the past two years.

Here's the speech made Wednesday by Carson City Mayor Bob Crowell at the 2016 Chamber of Commerce State of the City address held at Gold Dust West:

Carson City Harley Davidson was closed last week with employees not receiving their paychecks Friday and told they could file for unemployment insurance, Carson Now has learned. When contacted Monday, the owner of the motorcycle facility on Research Way said the business will open Tuesday and that all the employees will be paid.

Multiple phone calls to the Carson City Harley-Davidson facility went unanswered this weekend. A sign in the window said: “Due to a system-wide outage we are currently closed. We will be extending the contest an additional week. Sorry for the inconvenience.”

About 70 Naval Jr. ROTC students and others had the honor and privileges of listening to a World War II veteran speak at Carson High School on Thursday. Charles Sehe, now 92, was a teenaged sailor on the USS Nevada when the Japanese attacked Pearl Harbor during World War II.

The Junior Achievement "Be Entrepreneurial" course will be taught at Carson High School this Fall in all CHS Business classes. Bill Heitman and Ila Acchtabowski from Junior Achievement have been instrumental in making this happen.The course will be taught by professionals from Sierra Financial Advisors Sally Kaplan and Katie Coombs.  Junior Achievement is a non-profit youth organization founded in 1919 by Horace A. Moses, Theodore Vail, and Winthrop M. Crane.