Following the three-day Labor Day weekend, we enter our second week of Nevada state systems being offline due to a cyberattack, with very little in information coming from state officials.

Nevada Governor Joe Lombardo has issued no new public releases or held additional press conferences since August 27 when the first of two press conferences was held in Carson City; the second occurred August 28 in Las Vegas. 

UPDATED: Watch here; Governor’s office holds press conference on cyberattack, confirms hackers have gained access to private information

Instead, the Office of Emergency Management has established a recovery homepage which is being routinely updated as services come back online.  

However, no information has been updated since the page was established as to whether or not personal information of Nevada residents was stolen. 

Instead, the same message remains: A forensic review confirms that some data was exfiltrated (moved outside the state network). Investigators are determining scope. If personal information is confirmed, the State will notify affected individuals consistent with Nevada law (see NRS 603A.040 and NRS 603A.220).

Constituents have been critical of Lombardo’s lack of communication with the public, which he addressed during the second press conference in Las Vegas.

Lombardo chastises media for focusing ‘too much’ on cyberattack; says transparency is priority but won’t discuss data leak

As we enter the second week without any confirmation from the governor on what data was leaked, Nevadans on social media are becoming more and more frustrated. Some have reported receiving “spam bombing” to emails and phone numbers, while others have said they’ve seen suspicious changes to their credit inquiries. 

However, at this time there’s been no proof that this relates to the state breach versus run-of-the-mill spammer issues. Similarly, some state workers have complained of payroll issues, but it appears the majority of employees received their pay uninterrupted as planned. 

Speculation at press conferences and on social media has questioned whether or not the attack was brought on by a Las Vegas cyber security / hacker conference; if the state failed to update their security systems; or if system audits were completed. 

However, during the second press conference in Las Vegas, Lombardo said that speculation isn’t helpful, and investigations are ongoing. 

It also has not been revealed what hackers are asking for in ransom, and if the state intends to pay it — or rebuild their systems from scratch.

Specific Department and Office updates: 

Systems offline as of Tuesday morning

Department of Agriculture

  • Pesticide applicator licensing (paused).

Nevada Attorney for Injured Workers

  • Las Vegas: office phones and email offline; case-management access limited.
  • Carson City: office systems offline (email, copiers/scanners).

Department of Business & Industry

  • Some phone systems disrupted.

Cannabis Compliance Board

  • Normal payment processing disrupted (accepting payments in person/by mail).

Child Care & Development Program / Child Care Licensing

  • Application processing and provider changes paused.

Nevada Consumer Affairs

  • Complaint intake and case-management systems impacted.

Department of Education

  • Office 365 administrative tooling.
  • Local file shares.
  • Select application servers.
  • DVSL/Student Growth administrative tools.
  • Identity management system for DVSL/Student Growth sites.
  • Printing services.

Office of Energy

  • Public Records Request submission portal.

Government Employee-Management Relations Board (EMRB)

  • Website offline; in-person services unavailable.

Nevada Health Authority

  • HCQC website offline.

Department of Human Services

  • Community Health Nursing EHR (CHN) offline.
  • Nevada Care Connection online portal (ADSD) unavailable.

Division of Industrial Relations

  • CARDS (Workers’ Compensation) system unavailable.

Office of the Labor Commissioner

  • Website and online claim portal offline; office internet/phones down.

Division of Minerals

  • Division website offline; internal database access unavailable (approvals delayed).

Department of Motor Vehicles

  • In-person systems and most online transactions unavailable (only Rapid Registration and Turbo Titles remain online).

Office of New Americans

  • Website offline.

Public Utilities Commission of Nevada

  • Website offline; voicemail unavailable.

Real Estate Division

  • Most online services offline (only limited renewals/testing available via portal).

Department of Taxation

  • Nevada Tax Center portal for MBT and Commerce Tax filings offline.
  • In-office Wi-Fi for iPad filing unavailable.
  • State email-based MFA unavailable (phone/text MFA only).

Title 54 Boards & Commissions

  • Background check capability unavailable (boards requiring background checks cannot complete them).

Department of Transportation

  • Vendor/contractor payment processing via the typical process unavailable.

Systems online as of Tuesday morning

Cannabis Compliance Board (CCB)

  • Regulatory software (unaffected).

Department of Education

  • OPAL online licensure portal (fully operational).

Office of Energy

  • energy.nv.gov (site content accessible).

Department of Employment, Training and Rehabilitation (DETR)

  • NUI unemployment system (operational).

Financial Institutions Division

  • NMLS (licensing applications).

Nevada System of Higher Education (NSHE)

  • NSHE networks, equipment, and services (unaffected).

Nevada Housing Division

  • homeispossiblenv.org (operational).

Department of Human Services

  • Nevada 211 site and APS online filing (nevada211.org and /aps).
  • Nevada 988 Lifeline (calls/texts/chats via 988lifeline.org).
  • WIC website (nevadawic.org) operational.
  • ADSD online inquiry form (available).

Nevada Health Authority

  • Nevada Health Link exchange (no interruptions).
  • PEBP online portal (ePEBP) operational.
  • HCQC direct online forms/links for complaints, incidents, courses, and waivers (accessible even while HCQC site is down).

Division of Insurance

  • Third-party licensing/testing systems (Sircon, NIPR, Pearson VUE, NAIC) unaffected.
  • SERFF product filing system (operational).

Real Estate Division

  • RED portal limited services (renewals & testing) online.

Office of Science, Innovation and Technology (OSIT)

  • BEAD Final Proposal page online.
  • Public comment Google Form online.

Department of Taxation

  • My Nevada Tax (online filing/payments) operational.
  • Nevada Tax Center (operational except MBT and Commerce Tax filings).

Taxicab Authority

  • Permitting system (operational).
  • Citation system (operational).

Department of Motor Vehicles

  • Rapid Registration (online).
  • Turbo Titles (online).

Department of Corrections

  • Offender telephone system (uninterrupted).

Department of Conservation and Natural Resources (DCNR)

  • dcnr.nv.gov services/portal access (available).

Office of Economic Development (GOED)

  • goed.nv.gov (site online).

Nevada Attorney for Injured Workers

  • Case-management system (limited access in Las Vegas).

Lists summarized using AI based on OEM updates.

We’ll continue to update as new information becomes available.

Kelsey is a fourth-generation Nevadan and holds BAs in English Literature and Anthropology from Arizona State University, and a MFA in Creative Writing from the University of Nevada, Lake Tahoe. She is...