Charter Offers Free Calls to Japan Through April 30
Responding to last week’s devastation in Japan, Charter Communications will waive all charges for direct dial long-distance calls to Japan from residential and business Charter Phone customers through April 30.
The free offer will be retroactive for calls placed to Japan from March 11, according to a statement from its Reno office.
“Seeing the horrific images on television and not being able to hear the voice of a family member, a business colleague or friend is unimaginable,” said Scott Dockery, Charter’s director of operations. “In times of staggering devastation such as these, what may seem small efforts to some can go a long way in easing the burden of others. We hope to connect friends and loved ones to help ease their pain, and will continue to keep the victims and rescue workers in our thoughts.”
Charter has seen call volume to Japan decline from its peak on Friday, the day the earthquake and tsunami hit the country, although volume remains higher than normal. According to Dockery, about half of calls placed to Japan are being answered.
Charter Phone customers will be credited for any calls placed to Japan from March 11-14. Calls made from March 14 through April 30 will be not appear on customers’ monthly statements 1. Free calls can be placed to landline or mobile phones. Calls to operators or directory assisted calls will be charged at the usual rate.